Problem
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Solution
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ECU Connection Failed
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Make sure the vehicle is running or that the ignition switch is providing power to the vehicle; Make sure the scanner is connected to the interface you are using (ie. laptop or smartphone); Try connecting to another vehicle
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Error Detecting OBD-II Protocol
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Make sure the vehicle is running or that the ignition switch is providing power to the vehicle; Make sure the scanner is connected to the interface you are using (ie. laptop or smartphone); Try connecting to another vehicle
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No Connection to ECU
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Make sure the vehicle is running or that the ignition switch is providing power to the vehicle; Make sure the scanner is connected to the interface you are using (ie. laptop or smartphone); Try connecting to another vehicle
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No Response from ECU
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Make sure the vehicle is running or that the ignition switch is providing power to the vehicle; Make sure the scanner is connected to the interface you are using (ie. laptop or smartphone); Try connecting to another vehicle
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No Wifi SSID
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Make sure the vehicle is running or that the ignition switch is providing power to the vehicle; Make sure that a red light is illuminated on the scanner; Be sure that Wi-Fi is enabled on your device (ie. laptop or smartphone)
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Not Connecting
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Check that the vehicle has power and a red light is illuminated on the scanner; Be sure that Bluetooth or WiFi is enabled on the receiving device (ie. laptop or smartphone)
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Not Pairing
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Be sure that Bluetooth is Enabled and the Pairing Code is Correct
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Red Light Only
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This is a sign that the scanner is receiving power; Connect to the scanner via Bluetooth or Wifi
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Unable to Connect
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Be sure that the vehicle is running, a red light is illuminated on the scanner and that Bluetooth or WiFi is enabled on the receiving device (ie. laptop or smartphone)
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